Tuesday, November 27, 2007

Item 9: Instant Messaging - Meebo

Instant Messaging (IM) is one of the staples of online social networking. Yet there are plenty of folks who don't use it or understand it, or for one reason or another have demonized it. Many libraries are moving towards using IM software to enhance reference services.

Here are a few articles about IM:

And here are some different Instant Message software providers:

Meebo is a website for instant messaging from absolutely anywhere. Whether you’re at home, at work, or traveling foreign lands, you can hop over to meebo.com on any computer to access all of your buddies (on AIM, Yahoo!, MSN, Google Talk, ICQ and Jabber) and chat with them, no downloads or installs required, for free!

Unfortunately, there's no way to look for friends - you have to know what people's IDs are in order to chat with them. Many people will post their IM IDs as part of one or more of their social networking profiles. You can also choose to post your Meebo ID in your blog.

For more information on setting up more elaborate Meebo applications, or ways to use Meebo in libraries, check out these resources:
  • Iris Jastram's presentation wiki on Meebo Rooms. She also has a flickr set detailing the process of setting up a meebo room. Click on the images to see them fullsized and to read the notes imbedded in the images.
  • Here is a great article on how Meebo can be used: Embedding a Librarian In Your Website Using Meebo from Computers in Libraries, 9/1/2007 (can be found in our Proquest database).
Activities:
  • Read some of the articles on instant messaging or Meebo.
  • Go to Meebo and create a meebo ID. Use it to bring together any other IM ID's that you've accumulated, if any. Even if you don't have other IDs, you can still use Meebo as an Instant Messenger.
  • Get a MeeboMe widget to put on your blog sidebar.
  • Write a blog post on instant messaging. Topics could include: What if my library had a MeeboMe widget on their library home page for asking reference questions? What would be the pros and cons? What would be the main issues with making IM Reference workable? What other ways could IM be used in the library?

5 comments:

Anonymous said...

The instruction to "get a meebo widget and put on the sidebar" could be more clear. I don't think most light users will know that they have to copy the code and embed on their page. Rearranging the page and embedding items is also not explained. Is this one of those times we should share amongst ourselves?

Nancy said...

I agree. I wouldn't consider myself a light user, and it still took me a few minutes to figure out how to take the code and get the result I wanted.

Lucky Library Lady said...

Yikes. I haven't tried it yet, but Monroe and nk, could one or both of you post some instructions for doing this activity here? It would be really helpful to me, and I'm sure to others too!

FVRL Discover 2.0 said...

hi everyone!

Once you have the code from Meebo, copy it.

Then, go to your blog and click Layout. You want to Add a Page Element - choose HTML/Javascript. Paste the code into the Content box and click Save Changes, and your widget should appear.

Please keep sharing your comments if you have any other issues pop up!

Rachel said...

HaHaHa, I just spent forever trying to figure that out and then I did only to read right afterwards what you had to say. Oh well at least I learned something new today, eh? Sweet.